At Rankara, we are committed to ensuring a seamless and efficient shipping experience for our customers, guaranteeing that your sneaker essentials arrive promptly and in perfect condition. Here's everything you need to know about our
Shipping Policy:
Order Processing Time: We strive to process and dispatch your orders swiftly within 1-2 business days (excluding weekends and holidays) from the time of purchase. Our dedicated fulfillment team meticulously handles each item to ensure secure packaging and expedited shipment.
Shipping Options:
- Standard Shipping: Enjoy our standard shipping method, which typically delivers orders within 5-7 business days at no additional cost to our valued customers.
- Expedited Shipping: For those seeking expedited delivery, we offer shipping options with delivery times ranging from 3-5 business days for a nominal fee of $6.99 USD.
Order Tracking: Upon processing and shipment of your order, you will receive a confirmation email containing tracking information. This enables you to monitor the status of your shipment and accurately estimate its arrival time.
Peak Season Considerations: During peak seasons or periods of heightened demand, such as holidays, minor delays in shipping times may occur. We appreciate your patience, and rest assured, we are diligently working to ensure timely deliveries.
Shipping Restrictions: While we make every effort to accommodate all customers, please note that we are unable to deliver to certain locations, including US military bases. Additionally, shipping to multiple addresses within a single order is currently not supported.
Tax Policy: Transparency and straightforwardness are core values for us. Therefore, we do not impose any additional taxes or hidden fees on our customers. The price displayed at checkout is the final amount you'll pay.
Customer Support: Your satisfaction is our utmost priority. Should you encounter any issues or delays with your shipment, our friendly and knowledgeable customer support team is readily available to assist you promptly. Do not hesitate to reach out to us, and we will promptly address any concerns or inquiries you may have.
Thank you for choosing Rankara. We are dedicated to providing dependable, high-quality sneakers and exceptional service every step of the way.